AMs Group (“we”) values your personal data and privacy. This policy explains how we collect, use and protect your data when you browse our website, submit an enquiry or order products from us.
1 Data we collect
Depending on the services you use, we may collect:
- Full name, identity card (IC) number, phone number and email address;
- Company name, delivery address and order details;
- Enquiry details you provide through forms, email or WhatsApp;
- IP address, browser type and browsing records logged while the website runs.
Data mainly comes from information you actively submit, and technical records generated while you use the website.
2 How we use your data
We use the data to reply to enquiries, process orders, arrange delivery, provide after-sales service, and maintain and improve the website.
With the necessary consent, we may also send you news about products or events. You may contact us at any time to stop receiving promotional messages.
Data required to submit an enquiry or complete an order will be marked in the relevant form or process. If you do not provide the necessary data, we may not be able to handle your request. Subscribing to promotions is voluntary.
3 Sharing data
To provide the services above, we may disclose necessary data to service providers for website hosting, technical support, delivery or payment processing, or provide data to the relevant authorities as required by law.
We do not sell your personal data.
If a service we use involves storing or processing data outside Malaysia, we will comply with applicable data protection requirements and take appropriate safeguards.
4 Cookies and third-party links
If this website uses cookies or similar technologies, they may be used to keep the website working, remember preferences or understand how the website is used. You can manage cookies in your browser settings; disabling some cookies may affect website functions.
This website may link to WhatsApp, social media or other third-party platforms. When you use those platforms, their handling of your data is governed by their own privacy policies.
5 Data security and retention
We take reasonable technical and administrative measures to reduce the risk of personal data being accessed without authorisation, leaked, altered or lost.
Data is kept only as long as needed to fulfil the relevant purposes, handle business records or meet applicable legal requirements, and is then securely deleted or anonymised.
6 Your choices and rights
You may contact us to request access to or correction of your personal data, withdraw relevant consent, or stop receiving promotional messages. We will handle your request under applicable law and may ask to verify your identity.
Withdrawing consent may affect our ability to continue providing some services; we will explain the effect.
7 Updates to this policy
We may update this policy because of changes to website features, business processes or legal requirements. The latest version and its update date will be published on this page; where needed, we will notify you separately.
Other policies
Questions about this policy? Please contact us.
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